PAYMENT METHODS, CONFIRMATION AND DOCUMENTS
Online tickets, as well as tickets bought at our reception, are all registered and paid for via our booking system. All our tickets include a non-refundable administrative fee of 400 SEK. Our currency is SEK, you manage your payment via the online system and your personal bank service. This applies also to purchase at our reception; as a rule, we do not accept cash payments or foreign currency. Our system accepts most bank- and credit cards. Our system does not support bank transfer.
Tickets worth <10 000 SEK require full payment at the time of purchase. Tickets worth >10 000 SEK can be paid in instalments (initial payment is still a minimum of 10 000 SEK).
The following purchases are exceptions that require that you contact our booking office personally;
- When you want to use a pre-existing voucher in your name (requires manual handling by our staff).
- When performing a booking in another person’s name, i.e a gift (a group booking when you are one of the participants is not affected by this exception).
DOCUMENTS RELATED TO YOUR BOOKING
Booking and payment via the online system generates a confirmation email, linking you to your booking page online. Here you can view and handle your payments and keep track of due dates. The full amount associated with your booking has to be paid at the latest 30 days before the event starts. Remember, only full payment guarantees your booking, make sure to pay any outstanding amounts on time – you will receive a reminder via email before the due date!
Your payment also generates a receipt (including specification of VAT) that is sent to your email account. Please note! We do not issue additional receipts, or change the name of the payee once the purchase is made.