EXCEPTIONS TO THIS POLICY SPECIFICALLY FOR VOLUNTEER TICKETS
During festival season based on case-by-case agreement with the Volunteer Office, it may be possible to transfer your payment to another camp and to pay / be refunded (as applicable) the price difference. The transfer itself is free of charge. It can also be possible to add an additional camp to your booking when paying the extra cost associated with that camp.
If you are unable to attend the camp you have booked and paid for and you cannot transfer to another camp, cancellation according to the above booking policy is the only option left. It is not possible to transfer a volunteer ticket to another person’s name.
Finally, it can be possible, in agreement with the Volunteer Office, to upgrade your volunteer ticket to a fully paying participant ticket, providing that there are still participant tickets available at that point. The upgrade is free of charge.
During course season based on agreement with the Volunteer Office, it is possible to change your arrival date and to transfer your booking to new dates, free of charge.